FREQUENTLY ASKED QUESTIONS

 

WHERE IS THE PROMOTION RUNNING?

Australian and New Zealand

WHEN DOES THE PROMOTION START AND FINISH?

Opens 29th July 2019 and closes 30th September 2019

HOW CAN I ENTER THE PROMOTION?

a. Purchase one (1) Swisse branded product (excluding Swisse Ultiboost Iron) in a single transaction from any authorised Australian or New Zealand stockist during the Promotional Period

b. Retain the original purchase receipt; and

c. Access www.swisse.com.au/swisseexpedition for entrants in Australia, and www.swisse.com/swisseexpedition for entrants in New Zealand (as applicable) and follow the prompts to correctly complete and successfully submit the online entry form in the manner required.

WHAT IF I DON’T HAVE MY RECEIPT ANYMORE?

You will need a picture of the receipt. Maybe check with a mate or family member to see if they can help.

I DON’T HAVE ACCESS TO A COMPUTER. CAN I STILL CLAIM?

You will need to submit the claim form online. Maybe check with a mate or family member to see if they can help.

I DIDN’T RECEIVE MY CONFIRMATION EMAIL?

Make sure you check your Spam and Junk Folders for the email if you do not see it in your inbox. If you still can’t find it Contact Us.

WHAT HAPPENS IF MY CLAIM IS DEEMED INVALID?

You’ll be notified by email within two (2) business days from submission with the reason your claim is invalid and instructions on next steps.